Privacy Policy - Sumatra Bagus

At Sumatra Bagus, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data we gather from our website visitors, clients, and partners. By engaging with our services, you agree to the terms outlined in this policy.

Information We Collect:

  1. Personal Information:
    We may collect personal information such as names, contact details, and billing information when you make a booking or inquiry through our website or other communication channels.
  2. Website Analytics:
    Our website uses analytics tools to collect non-personal information, including but not limited to browser types, IP addresses, and pages visited. This data helps us enhance our website and user experience.

How We Use Your Information:

  1. Booking and Communication:
    We use your personal information to process bookings, respond to inquiries, and communicate relevant details about your travel arrangements.
  2. Improving Services:
    Non-personal information collected through website analytics helps us understand user behavior and preferences, allowing us to improve our services and website functionality.
  3. Marketing Communications:
    With your consent, we may use your contact information to send promotional emails or newsletters about our tours, special offers, and relevant travel information. You can opt out of these communications at any time.

Information Sharing:

  1. Service Providers:
    We may share your personal information with trusted service providers involved in facilitating your travel arrangements, such as hotels, transportation providers, and tour guides.
  2. Legal Requirements:
    We may disclose personal information when required by law or in response to legal requests.

Security Measures:

  1. Data Security:
    We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
  2. SSL Encryption:
    Our website uses SSL encryption to secure the transmission of sensitive information, such as payment details.

Your Choices:

  1. Opt-Out:
    You have the option to opt out of receiving marketing communications from us. Simply follow the unsubscribe instructions included in our emails.
  2. Access and Update:
    You can request access to your personal information and update or correct any inaccuracies by contacting us.

Changes to the Privacy Policy:

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We encourage you to review this policy periodically for any updates.

By choosing Sumatra Bagus, you entrust us with your travel dreams, and we take your privacy seriously. If you have any questions or concerns about our Privacy Policy, please contact us at [contact email/phone].

Thank you for choosing Sumatra Bagus - where your privacy and unforgettable adventures go hand in hand.